Smash Repairs Done Right, the First Time

40 years of combined experience behind every repair. We handle insurance claims, not-at-fault cases, and everything in between from our purpose-built workshop in Derrimut.

5.0
From (19) Reviews
Request a free assessment

5.0 Rating

Google Reviews

40 Years

Experience

Lifetime Warranty

On All Repairs

Free Hire Car

While We Repair

Our Professional  Repair Solutions

Not-at-Fault Claims

Being hit by another driver is stressful enough. You shouldn’t have to fight with an insurer on top of it. Call us first. We’ll take the claim off your hands

Insurance Repairs
Had an accident? Call us before you contact your insurer. We work with all insurance companies and handle the entire claim process on your behalf,
Smash Repairs & Panel Beating
From minor dents and scratches to major collision repairs, we handle it all in-house. We use genuine manufacturer parts and Baslac, a BAS
Truck Smash Repairs
Most smash repairers can’t touch a truck. We can. With one of the few full-sized spray booths in Melbourne’s west, we handle everything from panel repairs
Fleet Repairs
Keep your business vehicles on the road with a repairer you can count on. We work directly with fleet operators to turn repairs around fast and minimise downtime.
EV repairs
Electric vehicles require specialized care. Our certified technicians handle high-voltage systems and battery diagnostics safely to get your EV back on the road.

Visit Our Melbourne Workshop

Quality Craftsmanship in Every Repair

When it comes to your vehicle, seeing is believing. Visit our fully equipped facility to see how we restore cars to factory standards. From precision frame alignment to flawless paint matching, our workshop is where expert technicians turn damaged vehicles into road-ready masterpieces. Come by today to speak with our team and see our process firsthand

Had An Accident?

We're Here To Help

It can be stressful. We make the process simple.

1

Right away
Ensure Everyone Is Safe
Check for injuries and call emergency services if needed.

2

At the scene
Take Photos Of The Damage
Photos help with your claim and repair assessment.

3

At the scene
Exchange Details
Exchange details with the other driver and witnesses if any.

4

Before lodging
Call Vitra First
We’ll guide you through your options and handle the process.

5

From here
We Take Care Of The Rest
We manage the claim, repairs and get you back on the road.
Why Vitra

Why Drivers Across Melbourne's West Choose Vitra

We’re a single workshop, not a chain. Every job is handled by the same experienced team, and every repair is backed by the same guarantee.

40 Years Combined Experience

Our panel beaters and painters have spent four decades working through every type of collision damage imaginable. That experience is backed by ongoing industry training,

Lifetime Warranty On All Repairs

We stand behind every job. All repairs carry a lifetime warranty on workmanship, no fine print.

Genuine Parts And OEM-Approved Paint

We use genuine manufacturer parts and OEM/ACC-approved paint systems on every repair. No shortcuts, no aftermarket substitutes.

We Handle Your Insurance Claim

From lodging your claim to managing the insurer, we take care of the process so you don't have to deal with it.

All Makes & Models

Whether you drive a family sedan, SUV, ute, luxury vehicle, or commercial fleet, we repair all makes and models to manufacturer standards. Our team has the expertise and equipment to get your vehicle back on the road.

Excess Discounts

We help reduce your out-of-pocket costs with excess discounts for eligible insurance claims. Speak with our team to see what discounts are available and how much you could save on your repair.

The Process

How It Works

We’re here to get you back on the road as soon as possible. Here’s how we do it.

1

Get In Touch
Call us or submit your details online. We’ll talk through the damage, answer any questions, and let you know what to expect before you come in.

2

Drop Off Your Vehicle
Bring your car to our workshop in Derrimut. We’ll carry out a full assessment of the damage and handle all insurer communication and paperwork from here.

3

Repairs Underway
Our team gets to work restoring your vehicle to manufacturer specifications using genuine parts and Basilac OEM-approved paint. We keep you updated throughout so you always know where things are at.

4

Pick Up Your Car
When your vehicle is ready, we’ll give you a call. Come in, take a look, and make sure you’re happy before you drive away. Your car will be back to the condition it was in before the accident.
Before & after

Recent Completed Projects

Before After
Before After

Google Review

We Work with All Car Insurance Companies and Can Help You with The claims Process

Service area

Serving Melbourne’s Western Suburbs

Based in Derrimut, we repair vehicles for customers across

Frequently Ask Questions

We’re one workshop with one experienced team, not a franchise network passing your car between locations or techs. The person who assesses your damage is part of the same team that repairs it and hands it back to you.

We’re set up for more than just standard passenger vehicles. Between one of the few full-sized spray booths in Melbourne and technicians trained in high-voltage EV systems, we handle everything from everyday cars to trucks, fleet vehicles, and electric vehicles.

It depends entirely on the extent of the damage and your vehicle. We don’t quote blind, bring your car in or send photos and we’ll give you an honest, no-obligation figure before anything’s booked in.

Both. Whether you’re going through an insurer or paying out of pocket, every repair gets the same standard of workmanship.

Our panel beaters and painters bring 40 years of combined experience across every type of collision damage, backed by ongoing industry training to keep up with newer vehicle technology.

That’s the standard we work to. Genuine parts, proper alignment, and accurate paint matching mean most repairs are undetectable once complete, not just close, but the same.

In many cases, yes, particularly for not-at-fault claims. It depends on your situation and insurer, so it’s best to ask when you get in touch.

Ready to get your vehicle repaired?

Call us for a free assessment or submit your details and we’ll get back to you the same day.