Services

40 years of combined experience behind every repair. We handle insurance claims, not-at-fault cases, and everything in between from our purpose-built workshop in Derrimut.

Our Professional Repair Solutions

Not-at-Fault Claims

If another driver is responsible for the accident, dealing with the repair process and insurance claim can be stressful. Vitra Autobodies can help guide you through the process and explain your repair options, including what may apply to a not‑at‑fault car accident.

Insurance Repairs

We work with all major car insurance companies and can assist with the repair and claims process. From assessing the damage to completing the required repairs, our team helps make your car insurance repairs as straightforward as possible.

Smash Repairs & Panel Beating

Our experienced panel beaters repair everything from dents and damaged panels to more extensive collision and crash damage. We focus on accurate panel alignment, quality workmanship and a finish that helps restore your vehicle to its pre-accident condition.

Truck & Heavy Vehicle Smash Repairs

Our workshop is equipped to handle larger vehicles and commercial repair requirements. With a full-sized spray booth, our team can undertake truck smash repairs and heavy vehicle body repairs while maintaining the required level of workmanship.

Fleet Smash Repairs

Vehicle downtime can affect your business. We work with fleet operators to organise repairs efficiently and help minimise disruption, providing a reliable repair solution for vehicles that need to get back on the road.

EV Smash Repairs

Electric vehicles require appropriate repair procedures and specialist safety considerations. Our trained technicians can assess and repair EV accident damage, including vehicles such as Tesla models.

Had An Accident?

Why Drivers Across Melbourne's West Choose Vitra

We’re a single workshop, not a chain. Every job is handled by the same experienced team, and every repair is backed by the same guarantee.

40 Years Combined Experience

Lifetime Warranty On All Repairs

Genuine Parts And OEM-Approved Paint

We Handle Your Insurance Claim

All Makes & Models

Excess Discounts

The Process

How It Works

We’re here to get you back on the road as soon as possible. Here’s how we do it.

1

Get In Touch

Call us or submit your details online. We’ll talk through the damage, answer any questions, and let you know what to expect before you come in.

2

Drop Off Your Vehicle

Bring your car to our workshop in Derrimut. We’ll carry out a full assessment of the damage and handle all insurer communication and paperwork from here.

3

Repairs Underway

Our team gets to work restoring your vehicle to manufacturer specifications using genuine parts and Basilac OEM-approved paint. We keep you updated throughout so you always know where things are at.

4

Pick Up Your Car

When your vehicle is ready, we’ll give you a call. Come in, take a look, and make sure you’re happy before you drive away. Your car will be back to the condition it was in before the accident.

We Work with All Car Insurance Companies and Can Help You with The claims Process

Google Review

    
 
 
       Posted on Google  
    Giordano Z 
 
 
 
  Called these guys for some paint work to some aftermarket car parts. They were prompt and friendly even making time that afternoon to see the parts.

They walked me through everything related to the parts and the process. I wanted to install the parts myself and they even gave me a lot of advice to help make sure it’s all done properly.

The pricing was reasonable and fair and they got my parts done within 2 weeks. Picked up them up today and super happy with the end result paint work. Communication was great throughout the whole time even for small parts. I’d highly recommend these guys to anyone for car repairs or repainting because they know their stuff.
  
 
      Posted on Google  
    Andrew Wilson 
 
 
 
  I engaged Vitra Autobodies to undertake my insurance repair work on recommendation of a close friend. I can say that they are definitely my 'preferred repairer' moving forward.
Rohit did a great job not only with the quality of the work, but in terms of maintaining communication with me and giving regular updates.
Even after the work was completed, he went to the trouble of detailing the car, which was a big job given I have 3 kids who treat the interior like a skip bin.

I will not hesitate to recommend Vitra Bodyworks to anyone who asks moving forward.
  
 
      Posted on Google  
    Bibek Lamichhane 
 
 
 
  Was great , friendly staff🫡 love the experience and love the work
  
 
      Posted on Google  
    Shayne Baum 
 
 
 
  The boys helped me out with my boot lid not closing. Called earlier in the day, came in later and the guys knew exactly what was wrong and helped get it fixed in a few minutes. Even better the legends didn’t charge for it.

Couldn’t recommend them enough, cheers!!
  
 
      Posted on Google  
    Sarah Agoth 
 
 
 
  Auto bodies did so well with my car, it looks like it was never damaged. Definitely recommend choosing Vitra Autobodies!
  
 
      Posted on Google  
    Deng Garang 
 
 
 
  These boys are the best in town good reliable business you no overcharge.
  
 
      Posted on Google  
    etran 
 
 
 
  The team did an amazing job paint matching and reinstalling the bumper - looks good as new. Also great friendly people willing to go above and make time for visits and inspections.

Frequently Ask Questions

How do I know which service applies to my situation?

If you’re unsure, just call us. We’ll ask a few quick questions about what happened and point you to the right service, whether that’s a straightforward insurance repair, a not-at-fault claim, or something more specific like a fleet or EV repair.

Can one repair involve more than one of these services?

Yes, often. A not-at-fault claim, for example, still involves insurance repair work and possibly excess reduction. You don’t need to figure out the overlap yourself, we’ll work out what applies once we’ve assessed your vehicle.

Do you handle vehicles outside of standard passenger cars?

Yes. Alongside everyday cars, we repair trucks, fleet vehicles, EVs, and prestige or European models, each with the right equipment and technicians for that vehicle type.

If I'm not sure whether I'm at fault, which service should I look at?

Start with a call rather than guessing. Fault isn’t always clear-cut, and which service applies (not-at-fault claims versus a standard insurance repair) depends on the details of your specific accident.

Do all these services come with the same warranty?

Yes. Regardless of which service applies to your repair, every job carries the same lifetime warranty on workmanship.

Is there a service for jobs that don't fit neatly into one category?

Yes, that’s exactly what a phone call is for. Not every accident fits a single label, so we’ll talk through your situation and figure out the right approach rather than forcing it into one box.

Ready to get your vehicle repaired?

Call us for a free assessment or submit your details and we’ll get back to you the same day.